Approach
How an engagement runs
One question, a fixed fee, and a document you can act on.
Method
Four things we always do
01
Agree the question first
A week is spent making sure we are answering the right thing before any work begins.
02
Talk to people outside the room
Customers, former employees and competitors, not only the executives who hired us.
03
Write it ourselves
No template decks. The document is written for your organisation and nobody else's.
04
Say what we believe
Options are useful. A recommendation is what you are paying for.
Practical
What clients ask before engaging us
How are you paid?
A fixed fee agreed before we start, in two instalments. We do not bill by the hour and we do not charge for travel.
Who does the work?
The people you met. We have no juniors and we do not subcontract.
What do we get at the end?
A written document, a presentation to whoever needs to hear it, and a call three months later.
Will you take work you disagree with?
No. If we think the question is the wrong one we will say so and decline.
Not sure it is a consulting problem?
Say so in the first call. Half the conversations we have end with us suggesting you do it yourselves.